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Rural & Municipal Fire Service Consulting

Stronger departments. Lasting impact.

Practical consulting and advisory services built for rural and municipal volunteer fire services in Atlantic Canada, grounded in real experience from the fire hall to the council table.

"From the pump panel to the council table: the perspective rural departments actually need."
Black Helmet Fire
Consulting & Advisory

Built for municipal & volunteer fire services

Black Helmet Fire supports municipalities and volunteer fire departments with practical fire service planning, operational reviews, governance, leadership, and training. We help communities understand how their fire service is actually functioning, identify where risks and gaps exist, and build realistic plans that fit their people, resources, and local realities.

Fire Service Reviews

Comprehensive third-party reviews of capability, staffing, operations, risk, governance, and future needs.

01

Service Levels, Coverage & Station Analysis

Service-level assessments, station location and viability, response coverage, boundary analysis, deployment, staffing availability, and options for improving coverage.

02

Strategic & Master Planning

Fire master plans, strategic plans, modernization roadmaps, future-state planning, and long-term priorities.

03

Governance & Municipal Alignment

Governance structures, by-laws, municipal/fire department relationships, roles, responsibilities, accountability, and council/CAO/fire chief alignment.

04

Organizational Development & Leadership

Officer development, succession planning, organizational structure, reporting relationships, recruitment, retention, and leadership capacity.

05

Regionalization & Service Delivery Models

Mutual aid, automatic aid, consolidation, amalgamation, regional service models, shared services, and status quo versus alternative delivery options.

06

Fleet, Facilities & Asset Management

Apparatus and facility assessments, lifecycle planning, replacement schedules, capital priorities, reserve planning, and procurement support.

07

Policy, Standards & Compliance

SOP/SOG development, policy frameworks, legislative alignment, NFPA gap analysis, administrative standardization, and health and safety requirements.

08

Data, Reporting & Performance Management

Standardized reporting, KPIs, dashboards, records systems, data analysis, reporting system support, and council-facing performance reporting.

09

Training, Implementation & Advisory Support

Training needs, officer and governance education, implementation planning, costed action plans, workshops, project support, and ongoing municipal advisory services.

Our focus is on clear expectations, sustainable service delivery, stronger leadership, consistent operating practices, and better alignment between councils, municipal administration, fire chiefs, and firefighters. Through evidence-based Fire Service Reviews, operational SOP development, leadership support, and practical training programs, we help fire departments improve safety, coordination, and service delivery to the communities they serve.

Why fire service leaders choose us

Real experience. Practical results.

Real-World Experience

Led from inside the fire service, not a textbook.

Built for Rural & Volunteer

Designed for municipal volunteer systems like yours.

Practical, Not Theoretical

Recommendations you can actually implement.

Clear, Objective Guidance

Independent, third-party perspective you can trust.

Focused on Outcomes

Stronger departments and safer communities.

Our Approach

A clear path to a stronger department

Listen

We start with your people, your context and the problems you're actually facing.

Assess

Objective review of operations, governance, equipment and capacity.

Recommend

Clear, prioritized recommendations that are practical and budget-aware.

Implement

Hands-on support to put the plan into action and make it stick.

For Municipal Councils & CAOs

What every council should understand about its fire service

Fire protection is governed and delivered in many different ways: municipally owned departments, contracted services, societies, boards, and a range of other configurations. Whatever model your community uses, a clear-eyed understanding of how it actually works is where sound decisions begin. Let's talk before the next major service, apparatus, or boundary decision lands on your desk.

Start the Conversation
  • 01
    Every department is differentVolunteer, paid-on-call, and composite career-and-volunteer services each operate on their own terms. An approach that fits one can strain another, so recommendations have to be built around how your service actually runs.
  • 02
    Governance shapes everythingHow a fire service is structured, whether municipal, contracted, society, board, or something in between, drives its funding, accountability, and available options. Getting clear on that structure is the foundation for good planning.
  • 03
    Alignment prevents bigger problemsStrong alignment between council, administration, and fire-service leadership keeps small issues from becoming costly ones. A short conversation early protects both service levels and your budget.
Jarret Forbes, Founder and Lead Consultant of Black Helmet Fire
Leadership

Led by Jarret Forbes

Founder & Lead Consultant

Black Helmet Fire is led by a working fire service leader with extensive experience across emergency response, public infrastructure and municipal governance. As a serving Deputy Fire Chief and a recent municipal Councillor and Deputy Mayor, Jarret has worked these issues from both sides of the table, helping shape his municipality's strategic plan and setting direction for his own fire department as part of its leadership team.

That perspective, from the pump panel to the council table, is exactly what rural departments and the municipalities that fund them need to make confident, defensible decisions about people, equipment and service levels.

Deputy Fire Chief, KVFD P.Tech (NBSCETT) Firefighter I & II (NBCC) Past Municipal Councillor / Deputy Mayor
The Team

Experience across every side of the fire service

Black Helmet Fire brings together fireground command, municipal administration, education, and volunteer service experience, so departments get practical guidance grounded in how things actually work.

Kristin Colwell

Kristin Colwell

Policy & Administrative Services Advisor

Municipal administrative professional and active firefighter with experience in provincial and municipal settings. Proven experience in policy and procedure development, operational documentation, health and safety program administration, fire-service administration, communications, records management, and firefighter training.

Kristin currently serves in a dual administrative management and occupational health and safety capacity within municipal Public Works. She also serves as an active firefighter and administrative lead with the Keswick Valley Fire Department, blending municipal administrative expertise and first-hand understanding of volunteer fire-service operations.

Her experience encompasses Codes of Practice/SOP/SOG research, development, and review; policy, procedures and by-law research, development and review; health and safety program administration, research and implementation; volunteer fire service administration and operations; regulatory and best-practice research; public information and social media; organizational communications; reporting; operational documentation and records management; administrative process review; and firefighter training and instruction.

Ken Hodgson

Ken Hodgson

Senior Fire Service Advisor

Senior fire-service leader with extensive experience in volunteer fire-service operations, organizational leadership, emergency response, municipal communications, training, and public service.

Ken currently serves as Fire Chief of the Keswick Valley Fire Department and has progressed through multiple fire-service leadership positions including Captain, District Fire Chief, Deputy Fire Chief, and Fire Chief. His experience provides a practical understanding of the operational, administrative, personnel, training, equipment, and municipal responsibilities involved in leading a rural volunteer fire service.

Ken also brings approximately 14-15 years of municipal experience with the City of Fredericton, providing emergency and public-service communications and coordinating a broad range of municipal service requests and public concerns.

Wayne Annis

Wayne Annis, B.Ed., M.Ed.

Leadership & Organizational Development Advisor

Senior public-sector leader, educator, consultant, instructor, and volunteer fire-service Chief Officer with nearly 30 years of experience in organizational leadership, education, training, staff development, inclusion, and public-sector administration.

Wayne retired from Anglophone School District West following a progressive career that included roles as Teacher, Principal, Inclusion Facilitator, and ultimately Director of Schools. He continues to provide consulting services to public and non-profit organizations and operates an independent training company providing First Aid, Medical First Responder, and other training services.

Wayne also serves as an Assistant Deputy Fire Chief and Lead Training Coordinator with the Keswick Valley Fire Department, combining senior executive and educational experience with practical leadership in a rural volunteer fire service.

Let's build a stronger future, together.

Tell us about your department and what you're working toward. We'll get back to you with next steps, availability and a tailored quote.